Tag Archives: Trucks

Chevrolet Complete Care

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YOUR COMPLETE OWNER BENEFIT PROGRAM

 

Chevrolet Complete Care is more than our promise to be with you all the way. It’s our commitment to ensure your satisfaction with excellent service and the support you would expect when purchasing a Chevrolet.
 

COMPREHENSIVE COVERAGE

Chevrolet Complete Care is committed to giving you the utmost confidence in your Chevrolet vehicle purchase. This comprehensive coverage enhances the overall ease of owning and driving your Chevrolet with benefits such as:

  • Included Scheduled Maintenance† by Chevrolet Certified Service Experts
  • 24-Hour Roadside Assistance
  • Excellent Warranty Coverage to protect your investment
  • Courtesy Transportation
     

2 Years/24,000 Miles of Included ScheduledMaintenance†

No one knows your vehicle better than the Chevrolet Certified Service Experts. They carefully assess and care for your vehicle while keeping a detailed history of your maintenance visits. Included with your purchase of any 2014 vehicle purchased after May 1, 2013, this expert care ensures your vehicle’s overall performance for the long run. Services include:

  • Replace engine oil and oil filter (excludes Spark EV)
  • A thorough 27-point vehicle inspection provides a detailed assessment from Chevrolet Certified Technicians
  • 4-wheel tire rotation (excludes dual rear wheel vehicles, all Corvette models and select Camaro models – ZL1 model and 1LE package cars – due to their unidirectional tires. See the Owner’s Manual for details.)

5 Years/100,000 Miles of 24-Hour Roadside Assistance and Courtesy Transportation†

When you’re on the road, you can rest assured that we’re with you all the way. Chevrolet Complete Care gives you the steadfast confidence to make every drive as stress-free as possible. And when you need help getting back on the road, our 24-Hour Roadside Assistance is there for you. This helpful service includes:

  • Emergency Towing (to the closest Chevrolet dealer from a legal roadway)
  • Jump Starts (at home or on the road)
  • Flat Tire Changes (spare installed if equipped)
  • Fuel Delivery ($5 worth of fuel delivered on the road)
  • Lockout Service (keys locked inside vehicle)
  • Courtesy Transportation provides alternate transportation options when your vehicle is undergoing warranty repairs

Warranty Coverage

We’re with you all the way. This is our commitment to maintaining a high degree of quality, dependability and reliability through coverage that protects your investment. Our warranties make sure that you’re covered when life happens. This coverage includes:

  • 5-year/100,000-mile† Powertrain Limited Warranty
  • 3-year/36,000-mile† Bumper-to-Bumper Warranty
  • 6-year/100,000-mile† Rust-Through Protection Warranty
  • These warranties are completely transferable with your vehicle through ownership changes.

 
CONNECTIVITY

Almost every Chevrolet vehicle is connected by OnStar. This extensive support service is enhanced through your in-vehicle technology. From viewing vehicle diagnostics on your mobile phone to effortlessly navigating your next destination through simple voice directions, OnStar gives you the convenience and control with a powerful array of services, in addition to 24/7 access to a live Advisor with the push of a button.
 

ONSTAR

A 6-month subscription to OnStar† standard on most Chevrolet vehicles† keeps you even more connected to safety, convenience and navigation. Connect your drive with a 24/7 live Advisor at the press of a button. OnStar can help with locating a dealer, Automatic Crash Response and 24-Hour Roadside Assistance by pushing the blue button or sending your Directions & Connections® Plan directly to your car for more convenient access on the go. This useful service includes:

  • OnStar Automatic Crash Response with Enhanced Crash Data
  • OnStar Directions & Connections® Plan
  • Automatic and On-Demand Vehicle Diagnostics
  • Stolen Vehicle Assistance

 

ONSTAR REMOTELINK KEY FOB SERVICES

Included with all 2014 vehicle purchases, RemoteLink Key Fob Services† gives you access to other features such as remote start, as well as locking and unlocking your doors even when miles away from your vehicle. This is included for five years after purchase of your 2014 Chevrolet vehicle, with or without a paid OnStar subscription. With RemoteLink Key Fob Services, you can:

  • Unlock your automatic door locks remotely if your keys are locked inside (if equipped with power locks)
  • Remotely start or turn off your car (if equipped with factory installed and enabled remote start)
  • Activate your vehicle’s horns and lights to help locate it in a crowded parking lot

 

Experience another level of control over your vehicle even when you’re not in it. With OnStar RemoteLink®† mobile app, you can view real-time fuel information, track navigation, keep tabs on fuel range, gallons of gas remaining and more. Anywhere you get mobile connections, you can:

All 2014 Silverado Light-Duty Trucks Earn 5-Star Overall Vehicle Score

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New Car Assessment Program includes regular and double cab configurations

2014-01-09

Silverado Sierra 5-Star NHTSA Rated

DETROIT – The regular and double cab versions of 2014 Chevrolet Silverado 1500 and the GMC Sierra1500 have received the highest possible 5-star Overall Vehicle Score for safety as part of the National Highway Traffic Safety Administration’s New Car Assessment Program.

Joining the previously tested 2014 crew cab models, which also received a 5-star overall score, all cab configurations of the Silverado and Sierra 1500 series now have the highest possible Overall Vehicle Score. These models are the first pickup trucks to receive the 5-star NHTSA Overall Vehicle Score for safety since the implementation of more rigorous requirements for the 2011 model year.

“Our incredibly capable trucks have been engineered to be some of the safest,” said Gay Kent, GM general director of Vehicle Safety and Crashworthiness. “We’ve designed the vehicle structure, strategically placed high-strength steel and developed the occupant restraint system to achieve high levels of safety performance.

“This level of vehicle performance is complemented by a full array of other advanced safety features to help protect our customers, no matter which new Silverado or Sierra they choose.”

Offering fully boxed frames and extensive use of high-strength steel, the Silverado and Sierra also offer available segment-exclusive safety features such as Forward Collision Alert, Lane Departure Warning and Safety Alert Seat. Safety features include:

  • Forward collision alert technology helps prevent frontal crashes by alerting the driver when the truck is closing in on a vehicle ahead too quickly, giving him or her additional time to react and avoid a crash.
  • Lane Departure Warning technology can alert the driver when the truck drifts over a lane line when traveling at least 35 mph.
  • Safety Alert Seat can warn the driver of traffic approaching from the left or right using directional seat vibration pulses. This patented warning approach is tied to all of the on-board crash avoidance systems.
  • High-strength and ultra-high-strength steels are used extensively throughout each truck’s fully boxed frame to help improve performance in crashes.
  • Rear Vision Camera with Dynamic Guidelines allows the driver, when in reverse, to see the area directly behind the vehicle via the eight-inch monitor on the center stack, allowing for easier parking and backing maneuvers.
  • New, standard lap belt pretensionsers in the front-seat outboard safety belts.
  • Six standard air bags and 360-degree sensor system, including dual-stage frontal air bags, head-curtain side-impact air bags with rollover protection, and seat-mounted side-impact air bags.
  • Available trailer-sway control works with StabiliTrak to provide the driver with additional assistance when towing a trailer. When it senses trailer sway, it intervenes with braking and/or reduced engine power to help bring the trailer under control.
  • Four-wheel, four-channel, antilock disc brakes that help provide straight, more controlled stops by preventing wheel lock-up in most road conditions.
  • OnStar is available, using GPS and cellular phone technology to automatically call for help in the event of crash. OnStar service also includes MyLink mobile apps, which offer vehicle information and OnStar services via the customer’s smartphone. Visit Onstar.com for details and system limitations.

Congratulations to our Employee of the Year!

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Congratulations to Henry Grondin on being voted 2013 Employee of the Year at Wheeler Motors!

Henry was voted by his peers as the hardest working one of the bunch this year.  The picture above depicts Henry in his natural habitat, unable even to smile for the camera due to his commitment to the job.

Henry came to Wheelers in August of 1994.  He has earned his title of Senior Master Service Technician through his countless hours on the job both with us and before.  After living in 4 other states, he decided on coming home to Brutus and working steadily in Cheboygan.

Thank you for your service and dedication, Henry!

 

Chevrolet Silverado Durability Testing

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2014 Silverado Durability Testing

 

DETROIT – Each of those shiny new Silverados in Chevrolet dealerships benefits from 12.5 million miles of durability testing before the first customer ever receives the keys.

From the scorching desert of Yuma, Ariz. to the sub-zero cold of Kapuskasing, Ontario, and the outdoor torture tests of General Motors’ Milford Proving Ground in Milford, Mich., the all-new full-size trucks completed more than 4 million miles of combined vehicle durability testing. In addition, a fleet of test vehicles racked up 8.2 million miles of real-world mileage.

Validation and durability testing pushed the trucks to their limits before they went into production in Silao, Mexico, Flint, Mich., and Fort Wayne, Ind. In many of the tests, the trucks are loaded to gross vehicle weight. While most customers do not drive fully loaded on a regular basis, these tests ensure the Silverado can withstand even the most demanding conditions.

“It takes refinement and testing to build the strength that our customers expect and rely on from their trucks,” said Phillip Hubler, vehicle system engineer. “Our philosophy with the 2014 trucks was to improve what needed to be improved and leave alone what was already considered world class.”

The trucks proved their mettle by traversing the Belgian blocks, splashing though the off-road-simulating grit trough, climbing and descending a 30 percent grade and driving at high speeds.

Grit intrusion is a challenge for any off road vehicle. The grit trough test ensures the trucks have enough sealing to protect bearings and key suspension points, while a trip along the dust road helps determine all seals are functioning properly and that dust does not contaminate the bearings or other moving parts.

Some of the key durability improvements from the previous generation trucks include:

  • A frame formed from high-strength steel to ensure it will not crack, even when loaded to full capacity
  • New four-wheel-disc brake system with Duralife™ brake rotors offer up to double the service life, along with brake-tuning revisions that improve pedal feel for more confident braking performance on any driving surface
  • Anti-chip coating on the lower body side for extra protection from stones or gravel 

From Chevrolet News…